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What's New at Mosaik Credit Union

For more information, media resources or inquiries, please contact: marketing@mosaikcu.ca

Media Resources, Press Releases, Partnerships, and Membership Notices.



Do you have a sign displayed at your community rec centre, rink, or community space from any of our legacy credit unions?
We would love for you to reach out to ensure it has been updated from Community, New Ross or Victory Credit Union to the new Mosaik Credit Union name and logo!

 
 


October 29,2025
 
Skip A Payment is active now and we're here to support you and your personal loans in prepping for and getting through the holidays without additional stress. Defer for November/December or December/January! Ask us for details and how to qualify!

September 2025

Canada Post Disruption:
Mailed bank statements will be delayed. To stay on top of your accounts, we recommend enrolling in online banking and setting up automatic alerts.

How to Register for Online Banking:
1. Contact Us: Call your branch or complete our online contact form.
2. Login for the first time: Enter your Member ID and the temporary Personal Access Code (PAC) we provide.
3. Save your login: Select "Remember Me" to make future logins faster.
4. Update your PAC and set up your 2-step verification (2SV): You'll be acked to choose a new, secure PAC before continuing and confirm how you want to receive your notifications for 2-step verification (email or text message). These are both important steps for your security.

Once you've logged in through a web browser, we recommend downloading our Mosaik Credit Union mobile app. You can enable biometric login (fingerprint) for quick, secure access to your accounts.

Set Up Alerts & Notifications
You control which alerts you receive. Log into your account, review the available options, and turn on email or text notifications for hte updates that matter most to you.

Enroll for Autodeposit, Direct Deposit & Bill Payments:
Interac e-transfer Autodeposit: Securely recieve Interac e-transfers directly into your account- no password needed. Just login, register your email address, and turn on Autodeposit. You can add up to 5 email addresses.
Direct Deposit & Automatic Bill Payments:
Set up direct deposit for recurring payments (like payroll, pensions, or governement benefits), one-time or recurring bill payments straight to your account. Download and complete this form to provide to your employer or the organization making the payments.

 

June 16,2025
Building Better Banking

Systems upgrades were a huge necessity and primary focus this year in order to provide better banking, more options and ensure that we are keeping our member's information as secure as possible. For details and FAQs on this transition that took place in June, please click HERE.

 
 
 

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